Privacy and SMS Policy
At THE BRANCH SPACE LLC we are committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).
Privacy Policy
1. Information we collect
When you use our text message option in which you opt in to receive SMS messages from THE BRANCH SPACE LLC, we may collect the following personal information:
Your mobile phone number
Your name (if provided)
Any information you provide in your message responses
Message delivery and interaction data (e.g., timestamps, status)
2. How we collect your information
We collect information directly from you when:
You enter your phone number into a web form
You interact with our customer support via SMS
You opt in through a purchase or registration form
3. How we use SMS information
We use your SMS data to:
Send informational, transactional or account-related messages (e.g., order updates, appointment reminders)
Send promotional or marketing messages (only with prior consent)
Respond to your inquiries or support requests
Analyze message delivery and engagement to improve our services
4. Sharing your information
THE BRANCH SPACE does not sell or share your SMS opt-in data with third parties for their marketing purposes.
We may share your information with trusted service providers, such as Real Estate Agents and or Property Management assigned to our locations who help us deliver our SMS messaging services using providers, such as:
SMS gateway providers
Phone carriers
Customer support platforms
These vendors are contractually obligated to keep your information secure and only use it to provide services to THE BRANCH SPACE
5. Your choices & rights
You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.
To request access to or deletion of your SMS-related data, please contact us at SMS@THEBRANCHSPACE.COM
6. Data security and retention
We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
7. Changes to this policy
We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.
8. Contact us
If you have any questions about this policy or your SMS data, please contact us at:
THE BRANCH SPACE LLCC
Terms & Conditions for SMS
BRANCH SPACE LLC LEASING PROGRAM Terms & Conditions
1. Program description
By opting into the BRANCH SPACE LLC LEASING PROGRAM SMS service, you agree to receive recurring text messages from THE BRANCH SPACE about products, space, rent, updates, appointment reminders, exclusive promotions.
2. Opting out
You can cancel the SMS service at any time. Just text “STOP” to the number you received the messages from. After you send “STOP,” we will confirm your unsubscribe status via SMS. You will no longer receive messages from us unless you opt in again.
3. Customer support
If you are experiencing issues, reply “HELP” for more assistance or contact us directly at SMS@TheBranchSpace.com or 1-855Branch7
4. Message and data rates
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. Contact your wireless provider for more information about your text or data plan.
5. Carriers disclaimer
Carriers are not liable for delayed or undelivered messages.
6. Privacy
Your privacy is important to us. For more information, view our Privacy Policy at https://www.thebranchspace.com/privacy
7. Consent and conditions
By opting in, you consent to receive recurring automated marketing and informational text messages from The Branch Space LLC to the mobile number you provided. Consent is not a condition of purchase.
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